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MANER Service concept
First， respect customer, understand customer, continue to provide exceed customer expectations of products and services, do customers forever partners.This is our has always insisted on and advocated by the service concept.Second, the customer is always right first, customer is the commodity buyers, is not a trouble maker;
Second, the customer is always right first, customer is the commodity buyers, is not a trouble maker;Second, the customer the most aware of their needs and interests, this is what companies need to collect the information;Third, because customers have a consistent "natural," is the same customer quarrel quarrel with all customers.
Third, the three elements of customer satisfaction: commodity satisfaction: refers to customers satisfied with the quality of the goods.Service satisfaction: refers to the customer for the purchased goods pre-sale, sale, after-sales service of a certain attitude.How no matter how perfect the goods, the price is reasonable, when it appeared in the market, must rely on the service."After-sales service make permanent customer".Corporate image satisfaction refers to the social public to the enterprise comprehensive strength and the overall impression of certain evaluation.4 and 5 s concept of "5 s" means "SMILE (SMILE), fast (EED), honesty, SINCERITY, clever (SMART), studies (STUDY) English acronym five words."5 s" concept is the most representative service culture innovation, not only has the human nature real time characteristic, also has considerable maneuverability.Smile: a modest smile.
Details of the Department see the real chapter, MANER's "6S" management
Gold and nine silver ten, all industries are beginning to busy, Gao Ma is the majority of new and old customers by the strong support, although many colleagues need to work overtime late every night, but still remember the company's management of the spirit of the document, do a good job Site "6S" management.
Warehouse corner: clean warehouse can not only improve the efficiency of staff to show the spirit of the face, the most important thing is to fully protect the warehouse information is accurate, to ensure that customers receive time, maintain a good image of the enterprise.
MANER Cutting machine operation "6S" management
MANER Automatic Water pump test System "6S" Management
Do the production site "6S" management work, not only make the scene clean and tidy, work orderly, more continuous improvement of work quality and efficiency, the most important thing is that enterprises and employees through the "6S" management requirements, Common development and common progress, to help employees establish a positive attitude, to develop good behavior.
Although no matter how busy, we do not forget the moment to the highest standards of their own, from the little things around to start, and then penetrate into the production quality, from top to bottom concentric, so as to achieve our great brand!
Contact Person: Mrs. Lisa
Tel: +86 137 1145 8378